Insurance company: It is one of the questions that the experts aimed to answer online at the meeting called "Life Insurance - When to buy?" by Tuoi Tre and Manulife, a life insurance company held on May 31st 2016.
Answering a question from a reader (27 years old) that how old should we start thinking about buying life insurance? Mr. The Loc Tran, deputy director of the professional block Manulife VN, said life insurance products is usually designed according to two criteria: protection and savings, including protective factors which play a major role.
Insurance company: Meanwhile, any age should be protected. The breadwinner increasingly needs to join life insurance because of the unfortunate case of having problems. Loved ones will receive the benefits, help stabilize families. The appropriate age to buy insurance is depending on the circumstances and needs of each individual, such as income or the need to protect the buyers themselves, relatives, etc.
To the question how much income they can buy insurance, Mr. Vo Van Dung - Director in charge of Manulife communications and marketing - said the funds to spend from 600,000 VND / month (equivalent to VND 20,000 each day) are able to participate in life insurance at Manulife.\
"We have a lot of life insurance products to meet the diverse needs of customers, from the contract up to tens of billions to the contract only a few tens of million" - Mr. Dung said.
However, many readers commented that the insured person received the contract only after paying, not fully clear which items they've bought, insurance companies put a fait accompli. With such those questions, Mr. Loc confirmed after the contract was issued, the insurance company also has time for customers to consider before joining.
For example, at Manulife, customers will have 21 days after receiving the contract to consider and reconsider the entire terms of benefits. "Customers have the right to refuse to participate in the contract if you disagree with any of the terms, in which case the company will refund fees already paid the first guests" - Mr. Loc said.
According to Mr. Loc, from September 6th 2016, Manulife will deploy electronic contract services (when the contract is issued, the entire contents will be sent to the personal e-mail client, and is updating electronic information page "ManuConnect". Customers can actively refer contract contents before forwarding agents contracted by the paper.
Deploying fast payment of insurance benefits
Insurance company: With fears to buy life insurance is very easy but very difficult to claim for compensation due to cumbersome procedures, Mr. Loc Tran The said that customer can refer to the procedures required in the settlement of insurance contracts or call the hotline of the company or agent for specific instructions.
In particular, according to Mr. Loc, the company implemented the program of fast payment of insurance benefits for 30 minutes after the customer submits a complete dossier at the customer service desk. Meanwhile, the lawyer Nguyen Van Hau also confirmed many customers successfully sued the insurance claim money in the dispute over the insurance contract.
